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ODIN Contact Information

ODIN Office Hours
Monday through Friday, 8:00a.m. to 4:30 p.m.         email: - all ODIN staff

Emergency Procedures
If you are experiencing an Urgent problem with any ODIN service please follow the emergency procedures below to receive the most expedient resolution to the problem.

     Call 701-777-6346 – leave message if necessary as all ODIN staff will get the message.      

Urgent means that the entire system or module is down, either for one library, a few libraries, or all libraries. No work can be done by your staff, and/or the online catalog is unavailable. Data integrity maybe compromised and work in progress may be lost.

ODIN Maintenance Hours are Saturday @ 6pm through Sunday @ 1pm.
If ODIN is not available during this time, please understand that maintenance may be underway.


Mailing address:
ODIN / North Dakota University System
Core Technology Services
4349 James Ray Drive
PO Box 13597
Grand Forks, ND 58208-3597

ODIN Staff
Ellen Kotrba, Interim Director of ODIN
    ODIN Policies, Finances, Budgets,
    Communications, ODIN Contracts,
    SFX, Aleph Interlibrary Loan, Permissions
777-4865 ellen.kotrba@ndus.edu
Cheryl Hoffmann, Administrative Support Specialist
    Billing, Statistics, Administrative Tasks,
    Travel Assistance, Mail
777-6105 cheryl.hoffmann@ndus.edu
Alan Rykhus, Library Systems/Applications Integrator
    - Aleph Custom Services, Proxies, all technical issues
507-257-3632 alan.rykhus@ndus.edu
Ginny Millette, Technical Support
    Aleph Circulation, Aleph Acquisitions/Serials, Tables
    Aleph Course Reserves, Search, Workstations
777-4069 virginia.millette@ndus.edu
Linda Allbee, Training & Documentation
    - New Librarian Training
    - "Did You Know" recordings
777-3833 linda.allbee@ndus.edu
Lynn Wolf, Technical Support
    Primo, Printing, Job List, Aleph Services
    Patron Scrubbing, Loaders, Form Management
777-4060 lynn.wolf@ndus.edu